debbie49's profile

New Poster

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1 Message

Sun, Jan 3, 2021 7:00 PM

xFi Advanced Security

So I got a notice abt the Norton not covering us anymore thru comcast. What I need to know is how do I activate my xFi Advanced Security?  Please help.

 

Debbie

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Gambit66

Problem Solver

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316 Messages

5 m ago

Simply download the Xfinity app or visit the website at xfinity.com/myxfi  and log in to enable the feature. You can access the Advanced Security Dashboard from the Overview or Network sections. Learn more about using xFi Advanced Security  and Comcast's commitment to Privacy and Security.

@debbie49 

Note : This is not an anti virus software. It s a network monitoring system. And is only able to work if you are using their modem/WiFi as your main access point. If you have your own router/WiFi on and use it, then the comcast modem is in Bridge mode and cannot activate Xfi security. 

Best bet, purchase anti virus protection, or activate your windows defender on your windows 10 device.

EG

Expert

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87.1K Messages

5 m ago


@debbie49 wrote:

So I got a notice abt the Norton not covering us anymore thru comcast. What I need to know is how do I activate my xFi Advanced Security?  Please help.

 

Debbie


FWIW, that's not a lateral move !!! See this thread;

 

https://forums.xfinity.com/t5/Anti-Virus-Software-Internet-Security/Xfi-security/m-p/3393258#M111937

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EG

Expert

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87.1K Messages

5 m ago

Nice edit......

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Official Employee

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2.5K Messages

5 m ago

Good afternoon, debbie49. We appreciate you posting here in search of support. Please let us know what other questions you have, in addition to the information that has already been provided. We're here to help! Here are a couple links related to your post that may be helpful along the way as well: https://comca.st/35AYq06 and https://comca.st/2N3FRvd.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

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