Greetings @Dr01083, thank you for posing this question. The Xfinity app has been updated, and now requires the Android 12 operating system or higher. In the Google Play Store if you locate the app and click "about this app" it will detail the required operating system.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Thanks for all that you do, @BruceW! This was a great catch, I went ahead and sent it over to our team that handles documentation.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Dr01083
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3 Messages
5 days ago
I'm having the same issue. The app was working, then suddenly was not compatible with my android 11 devices (any of them). What happened to the app?
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user_mr3uf4
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1 Message
2 days ago
What are the non-Android/iOS options that are available to us? I am assuming a browser will do the same, if it is on the same network.?.?
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