SquidGod2000's profile

Frequent Visitor

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6 Messages

Wed, Dec 23, 2020 4:00 PM

X15 Remote

How do I get the X15 remote's power button to turn the X1 box on/off? If I pair it, it turns the TV on/off; if I don't pair it (factory reset), the power button does nothing.

Responses

CCAndrew

Diamond Problem Solver

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25.9K Messages

6 m ago

The box does not turn off. It will eventually sleep with power saver on
https://www.xfinity.com/support/articles/x1-power-save-faqs

Official Employee

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2.5K Messages

6 m ago

Let us know if you have any further questions, SquidGod2000. 

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