Visitor
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6 Messages
Why the 10 minute timeout on pausing recordings
Why is there a 10 minute timeout when pausing recordings on Xfinity DVR? In my research there have been many customers complain about this, but have not found the reasoning behind it. I don't care about the "work around" because it is really unacceptable. I watch a lot of sports. So If i pause a recording that is pretty much live I am constantly forced to hit play and pause again to reset the timer. I'm afraid I will see live results which ruins the viewing of the event.
I assume there is some reasoning behind this timer. I used to be able to pause for an extended period of time, but now it seems since recordings are stored in the cloud this has become a setting.
westwayneguy88888
Contributor
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315 Messages
5 days ago
my theory is that they do this to prevent screen burn in on your tv.....
now i have a question for you, why is it you record sports?.... do you work a 2nd shift? How do you keep yourself in the bubble to prevent learning the results ahead of time?
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user_0jty1f
Visitor
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6 Messages
3 days ago
So I'm not getting much with this post. Can someone tell me how to get this question to someone within Xfinity to get an answer? It is extremely difficult to talk to someone at Xfinity and I know I won't be able to just call and ask this question.
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