What is the process for getting a 4k box?

Hello there @RickJ1958! Getting a new TV is always fun and I am glad you are looking to take advantage of our 4k Content! The easiest way to get a 4k compatible box would be to swap out your current equipment at an Xfinity service center! Then can exchange your current equipment for a box that will get you access to the 4k content! You can find all your local stores here https://comca.st/3GBFXk0? and even set up an appointment to make your trip even faster! 

Thanks for the quick response.