dktracy's profile
dktracy
Conversation Starter
Conversationalist
1st Kudo

Frequent Visitor

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14 Messages

Thu, Oct 31, 2019 9:00 AM

Watching DVR recordings

Would some please explain why I need an internet connection to watch my DVR recordings. Stupidest idea I’ve ever heard. I realize they are cloud stored as well or cloud accessed, and Xfinity uses their on-demand library for cloud DVR viewing. But recordings on my DVR are just that. THEY ARE ON MY DVR. (Or so they tell me. ) When my service is out (a common occurrence) I want to watch a RECORDING!

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CCAndrew

Diamond Problem Solver

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25.9K Messages

2 y ago

Inside your dvr is a little modem, that uses docsis signals (same as your modem) to function. If those docsis signals go down, the dvr doesn’t work. If you’re having that much trouble with this and your internet dropping, you should have a tech out to track down the cause.

You can also go back to Legacy dvr that works in an outage
lesmikesell

Valued Contributor

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527 Messages

2 y ago

I agree that needing an internet connection to watch your local copy of a recording is a stupid and inconvenient requirement.   But if you get your bigger issue  (frequent outages) fixed it won't bother you as much and that should be a solvable problem.

dktracy

Frequent Visitor

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14 Messages

1 y ago


@CCAndrew wrote:
Inside your dvr is a little modem, that uses docsis signals (same as your modem) to function. If those docsis signals go down, the dvr doesn’t work. If you’re having that much trouble with this and your internet dropping, you should have a tech out to track down the cause.

You can also go back to Legacy dvr that works in an outage

Which is the best Legacy DVR?

dktracy

Frequent Visitor

 • 

14 Messages

1 y ago

 


@CCAndrew wrote:
Inside your dvr is a little modem, that uses docsis signals (same as your modem) to function. If those docsis signals go down, the dvr doesn’t work. If you’re having that much trouble with this and your internet dropping, you should have a tech out to track down the cause.

You can also go back to Legacy dvr that works in an outage

Yeah, I think I will have to do that. This XG1V4 has been nothing but trouble from the get go. 

CCAndrew

Diamond Problem Solver

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25.9K Messages

1 y ago

RNG200 is the only one left

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