sirrah5565's profile



1 Message

Wed, Oct 20, 2021 8:51 PM

TV and Internet

I would like to downgrade my TV serives to basic cable, get rid of vocie but keep xFi Gateway and pods. How much would xFi and basic cable be?

Official Employee


356 Messages

1 m ago

Hello and thanks for reaching out @sirrah5565. I would love to assist you with finding a new promotion that meets your needs and budget. Let's get your account pulled up and see what we have to offer you. Please send me a direct message with your first and last name, along with your complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.   

Here are detailed steps to direct message us:  

  • Click "Sign In" if necessary 
  • Click the "Peer to peer chat" icon (upper right corner of this page) 
  • Click the "New message" (pencil and paper) icon 
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
  • Type your message in the text area near the bottom of the window 
  • Press Enter to send your message 

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