cincorobles's profile

New Poster

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1 Message

Sat, Nov 28, 2020 9:00 PM

Smart Remote not working?

The Smart Remote is not working at all and all the programs previously recorded on my DVR have been wiped clean of the commercial break marks... 

Responses

Rustyben

Expert

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24K Messages

7 m ago


@cincorobles wrote:

The Smart Remote is not working at all and all the programs previously recorded on my DVR have been wiped clean of the commercial break marks... 


do you mean the xr15/xr11 Xfinity remote? the commercial breaks (if any marked) only save for a few weeks then revert to no markings. I've had some stay for months, though.

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dcfox

Regular Contributor

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326 Messages

7 m ago

Last week I had the problem with new recordings for two days but it works now at least here.  I have noticed as said old ones loose it. 

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