Sun, Dec 13, 2020 2:00 PM
6 m ago
@amyr137 wrote:Ongoing issue with glitchy channels on pretty much any station that isn’t a premium network which we pay for. Have restarted and re-set modem more than once and it doesn’t fix it
what you are describing sounds like picture pixelation (breaking up). that usually needs a tech to determine if signal is OK outside of your home.
I appreciate you having tried to reset the modem already! We'd like to look into this further; please click on my handle (ComcastGina) and send a private message with your name, and service address so we can take a look at the signal data and equipment, to start.