jloosli's profile

New Poster

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3 Messages

Fri, Dec 4, 2020 12:00 PM

How do I tell if my box is 4K compatable?

It looks like if I plug in a 4k TV, my box will tell me if it's not compatable, but I'd like to find out ahead of time so I can swap it out sooner if needed. How do I tell if my box is 4k compatable before getting a new TV?

 

My account says I have a "X1 TV Box"

 

Thanks

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Accepted Solution

CCAndrew

Diamond Problem Solver

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25.9K Messages

6 m ago

https://www.xfinity.com/support/articles/x1-hub-vs-companion-box
Scroll down to feature comparison, you need an XG1V4 or Xi6

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