U

Visitor

 • 

1 Message

Mon, Sep 6, 2021 6:36 PM

Error code rdk03013

We continue to restart our tv box, but get the rdk 03013 error code. Have tightened cables

Responses

Official Employee

 • 

376 Messages

1 m ago

Hey there, @user_916cb4. 

 

There could be a few reasons for this error. We would like to run some troubleshooting on our end to find the issue and get this resolved. Do you mind sending me a PM with your name and address? 

 

To send a private message, please click on the chat icon on the top right next to the bell. Please make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP.

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