GarynBarb's profile

New Poster

 • 

5 Messages

Thu, Sep 17, 2020 12:00 PM

DVR Remote

My original remote stopped functioning correctly --- the direction arrows became non-responsive.  I went to the local Xfinity store, which promptly gave me a replacement.  I am very unhappy with the replacement.  The selection button and the direction arrows require too much precision and too much pressure.  I am 73, with arthritic hands.  It is literally painful for me to operate the referenced section of the remote.  I returned today to the Xfinity store, but I was told that there are no remote configurations available, other than the one I now have in hand.

Responses

New Poster

 • 

5 Messages

8 m ago

Accepted solution.

New to the Community?

Start Here