dfatula's profile

New Poster

 • 

2 Messages

Sun, Dec 13, 2020 7:00 PM

Deleting recordings I wish to keep.

My NFL recordings are being deleted. Games that I WANT to keep. Only 68% full so no reason to delete anything. I want my games back.

Responses

Official Employee

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200 Messages

6 m ago

Uh oh, I know how it important it is to have those games saved! Please click on my handle (ComcastGina) and send a private message with your name and service address, as well as details we can use to assist (ie: the games that were recorded, if you have already attempted to recover the deleted recording(s), etc).  

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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