Cannot Pair Konka Remote with either XR11 or XR15 remote!
I must have the only remote on the planet that does not pair with Xfinity. It's a new Konka 4K TV, and none of the pairing codes work.
I did the direct entry thing, mute+mic, entered all six known 5-digit codes for the Konka TV and nothing worked.
The thing that bothers me is, on the old set up box it worked. Now I cannot get the volume control, power, or mute buttons to work on the XR15 remote.
I just swapped everything out yesterday, and I've wasted four hours trying to get it to work.
Yeah, it's that important.
My TV remote is not backlit and I live in a dark room. I need to see the buttons in the dark, plus, it's just so 90's to have two remotes going at the same time.
I was wondering if there was a way to pair the XR15 remote with the Konka remote so that the XR15 can read the same code as the one that works. The codes stored in Xfinity setup do not work.
Any suggestions would help. And yes, I have done both a system reset and reboot on both the TV and the Xfinity box (newest) three times and it still won't pair.