Board of directors

Hi, I have a complaint. I wanted to change my plan and when it went through, I lost 32 hours of dvr service.  I was very upset because it doesn’t make sense, how could I tape 32 hours in one day?   Comcast’s rep did t put in my extra dvr service. I called today and got a rep very knowledgeable and got my 32 hours back.

my complaint is not everybody knows their jobs!!!