bshanteau's profile

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3 Messages

Wed, Jan 6, 2021 4:00 PM

Web site showing blank box when trying to add a 2nd TV box

My Chase Freedom card offers a 25% bonus when signing up for Xfinity service. I get transferred from Chase to Xfinity OK, but I've hit a snag on the page titled:
You may need to return some TV equipment. 
It says the plan I'm signing up for requires two TV boxes. I can select the first one OK, but when I try to add a 2nd TV box, this is what I get:

__________________________________________________

Choose your additional TV service:                                               Close
__________________________________________________

 


That's it. No options. And when I try to continue by clicking on Next: Speed, I get an error box saying:

___________________________________________________

 

Please add at least 1 more TV box to continue.
To check out with this offer, you will need to select 1 more TV box.
___________________________________________________

 

How do I report this web site bug?

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