jklawitter's profile

New Poster

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1 Message

Mon, Dec 21, 2020 7:00 AM

Unable to verify email

I just created a new Xfinity account and am unable to complete the email verification.  I am receiving emails as I received an email with a validation code but there is no where to enter the code to complete the process.  The email does not appear in my account settings and says that the email is in use if I try to enter it manually.

Responses

Official Employee

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839 Messages

6 m ago

Hi @jklawitter, we can take a look for you, can you message me by clicking on my name and provide me with your home address and email address that you want to add (do not post it here).

 

Thanks!

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