U

Visitor

 • 

1 Message

Sun, Apr 11, 2021 12:48 PM

I need to cancel a duplicate order

I accidentally made an order for the wrong apartment unit and I don’t know how to go about canceling that order. I need it done ASAP 

Responses

ComcastRob

Official Employee

 • 

248 Messages

1 m ago

@user_bb9670

 

Hi there! I'd be glad to ensure that this gets looked into further. Please send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. You can do this by clicking on the icon in the upper right corner of their screen and send a message to the shared handle "Xfinity Support"

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