2 Messages

Sat, Jan 22, 2022 6:16 AM

Can not start new service

Hi recently I want to start a new service at my new address.

But it gives me the error code ADBF40003

And I can not make an appointment with Technicals.

and my account is [Edited: "Personal Information"]

Official Employee


557 Messages

4 m ago

Welcome to our community forum, @user_109834 and I'm so excited that you're interested in joining the Xfinity family :). You've reached the perfect place to get a new account set up.

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help :). 

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