First day with Xfinity and dVR didn’t record my show. Not a good start. I’m testing this out for 30 days.

Is this normal behavior with xfinity customer service? The text message specifically says to not share with xfinity representatives.

I’ll start by saying I’ve had the same setup for over 2-years with zero problems. Same gateway, same printer, and same HomeKit devices… About two weeks ago I began having trouble with my Hue lights, they all of the sudden stopped working in HomeKit (still functioned perfectly in the HUE app). My Can

I'm trying to connect my MacBook Pro to an xfinity or XFINITY WiFi hotspot while away from home. I followed Comcast's instructions here: https://www.xfinity.com/support/articles/wifi-for-mac Which point me to the following site to download a certificate, but this link appears to be broken: https://s

Where is Xfinity app???

The webpage at https://connect.xfinity.com/appsuite/ will not load. It continuously reloads itself to no apparent end. As others have suggested in similar threads, I have tried accessing the site using Chrome, Firefox, Edge, and Safari (iOS), clearing all browsing history and re-logging in each time

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to the "Comment on this post here..." box, the author of the post you are Commenting on is notified of your response. But if you select Reply, the author of the post

Hello, Is the g34 arris modem compatible with xfinity? I only see the g36 on the list and it's $100 more.

Past month, March/April 2023, my X1 cable box guide has been either not showing upcoming episodes or wrong episodes: Three examples: "Dr. Oakley" & "American's Funniest Videos" both say under "Upcoming", "There are no upcoming airings available at this time." Yet, when I manually scroll through to t

I am missing several channels from the grid on XFinity Stream. The channels that are there tell me I need to subscribe even though I am a subscriber. I have tried emptying the cache and reinstalling the app. What gives?

I have 3 TV boxes, the main box seems to be fine, the two wireless satellite X1 boxes are either stuck on one channel or only show a few channels and every other channel you get XRE-03062. I've restarted both boxes multiple times. I've restarted my main DVR TV box. I've done a system refresh. I've r

Hello, my 12 month internet only contract is about to expire. I was wondering if I could renew it? Thanks.

Hello. I am currently having a really hard time getting through on both chat and by phone. I would like to cancel my cable package but keep my internet package. Is there any way I can go about doing this? I am getting to the point of frustration from my lack of success. Any help would be greatly app

I bought a tp-link 5 port switch to add 2 extra Ethernet ports but the internet does not work on them. My iMac shows Ethernet self selected IP. What can I do?

I have seen other forum posts directing people to send a direct message using the chat icon in the upper right corner of the screen. I am using the web browser on a desktop computer and I do not see any such icon.

Does Comcast have a channel which can display multiple channels at one time (like a quad chart - one selected for audio)? If not when do they expect to provide this simple and popular feature? Cox, Charter, and AT&T had this but I have not seen it with Comcast. I can't even PIP because the Comcast B

I've restarted the satellite box multiple times as well as restarting the main box first. No luck. Kinda gave up and bought a fire tv stick figuring I'd use the Xfinity app. That doesn't work either. Says I have to be on my home wifi (of course I am on my home wifi)

Since about Saturday (7/23), I have noticed that the images on both of my TVs (Family Room and Bedroom) have become choppy. I was watching auto racing and track and field yesterday and the images seemed like a bad DVR recording, even though I was watching them live. It's hard to describe the images

Hey All, Today my modem lost connectivity. It powers on and I can connect to it (after factory reset) through admin/password. Hoping the factory reset didn't lose any important settings from Xfinity, though I don't think it should've. There is a solid green downstream light on (which is what is usua

I am now divorced and would like to change my account to be under my name instead of my ex-wife's. What is the process? Do I have to go into a physical location?