We were told we would have a line put in last week. Can someone please confirm a date and time this will be done! Also we should receive a months credit for not having service.  Thanks, Sarah

I loose connection several times a hour

Whenever I go to the website www.xfinity.com and hit the sign-in button, it just brings me back to www.xfinity.com instead of giving me the option to log in. I tried logging in through the app, but I get a page that says "You signed in successfully, but you must be an Xfinity user to enjoy this serv

Now I need a subscription for this channel

I got the notification today that my appointment was canceled. I didn't cancel my appointment.

We have had Comcast for years. We have the same amount of devices we have always had. Our habits haven’t changed. This month there was a spike in data usage and they’re warning us that we may go over. Quite a surprise to us. If we go back month to month, it’s nowhere near what it is today. My husba

How do I connect my phone and iPad to the new internet

Why would they put a drama program on a sports package I don't understand the logic 😔

I am unable to authenticate to Microsoft 365 applications when Enhanced Security Protection is on. I can turn it off manually and this resolves the issue and I can access the pages that I am querying but when Enhanced Security is turned back on, it will continue to work for a short amount of time an

I sent my old phone for trade-in in March and it has been two months without getting a credit. I instead got a "credit cancelled" notice. It has also been a month since I talked to a customer representative who confirmed the receipt of my phone but they were still processing it. I've seen many po

Good morning to whom it may concern here in Broward county we’ve had the channel INSP on channel number 244 for the past 3 1/2 years. Last night, even though the channel menu is showing INSP at the bottom of the name of the western in the middle of the screen it says not authorized/inspirational net

My internet will not connect to my printer. I don't know where the access point is. By the way, your're not showing my home network. My account with you is under Mikel Sooter.

Why would you start charging for something that has been get for years. This definitely a deal breaker for. I will be cancelling Xfinity cable.

For years we have used the X1 platform with the little boxes in other rooms. It worked on Tuesday or Wednesday of last week then all of a sudden would boot up after being plugged back in. Support didn't know why and couldn't figure out what is going wrong. It says "welcome, loading your viewing expe

Hello, Our wireless internet is working great on 8 of the 10 devices we have in our home but for the 2 devices, the wireless will constantly go out or not connect at all. On a windows laptop, it will connect but then give no internet. I am able to connect to other wifi networks on this laptop. Any

For the last month or so my 21-month old MB8611 has been "going down" or restarting 3-6 times per day and I lose connection for about 5 minutes, it's very frustrating. Prior to this, I had reliable service here for at least 15 years. In digging deeper today, I found another post here titled, "MB8611

Why is it that every channel you try to change whether it’s on Cablevision or Xfinity trying to view an app everything takes forever to load this is the slowest TV I have ever watched. I recently moved to Danbury. I can’t believe how slow the speed is is it because I’m using your router can I buy a

How can i remove people from my wifi ?

Roku lost connection and now will not connect tried everything even new modem everything else works

can I talk to a real person please? I received an email saying I need to upgrade my equipment. When I follow the link it says my equipment is up to date, then gives me a button that upgrade equipment and says I need a box that costs $9.99/month more. Do I have to pay more just to keep what I have?