I using the XB7 as a modem & wired router, but not for Wifi. I have Wifi disabled for both 2.4 GHz and 5 GHz bands in the router configuration at https://myrouter.io . Nevertheless, the modem still broadcasts a Wifi network on XFINITYWIFI and XFINITY SSIDs. I know my XB7 is broadcasting it beca

https://iguard-po-1pp.slb.comcast.com This website was sent to me by a chat agent asking for my SS# and DOB to complete some range-increasing promotion on two of my phones while trying to fix a completely separate issue that was not solved by the agent at all and was disconnected while still trying

Need to change move date and they main page is taking me around in circles, thought i would try here.

This isn't really a question but it's something strange and fraudulent that I noticed. My Xfinity Chat (did not introduce himself) asked me for my social security date in order to get a promotional deal. It was very strange and sketchy!

I cannot find a formal place to complain nor can I get an exact answer so I'm putting it here... Last week, both me and my husband decided to switch to Xfinity Mobile from another carrier since we have their Internet service. We ordered two iPhones from them as well. I asked if I could pick up the

how do get I get the 30 days of showtime xfinity rewards to work on flex ? just claimed the reward this morning and showtime on Demond isn’t free.

My $400 promotional visa card expired before I could use it. (My mom died the same week it arrived and I had a lot going on.) Is there any way to get a replacement card?

My Smart resume has stopped just shy of 1 or 2 commercials. Forcing us to watch them. It's as if it was designed to play them (similar to streaming apps that play ads you can't skip). Troubleshooting steps followed [no different than the numerous people who already posted about this nuisance.] -re

Hello, I currently have an Xfinity home Internet connection. On said connection, Xfinity is advertising IPv6 ULA routes as evidenced in the output below (mac address filtered to protect the innocent.  Note that ens9 is the interface on my router facing Xfinity): $ sudo tcpdump -i ens9 -v

I have 2 DHCP WAN addresses that I pay for. Only one WAN IP is able to work at a time. I was wondering if there was a way to get both to be provisioned and utilize the extra WAN IP that I pay for. I'm using an Arris S33 modem. Previously I had 4 WAN ips but was told there is no way they would allow

If I leave xfinity and return to check email, site keeps asking me to sign in after new homepage update November 2022. Yes, I continually check "keep me signed in" but it never does on any device. Please don't tell me to always keep tab open because I turn-off devices to charge. BTW ABSOLUTELY HAT

Hi, xfinity stream is no longer casting to my google home max. Other devices in my home such as the original google home display are working, so it is just an issue with the google home max.  Tried the following: Removing app from my android device, reinstalled and logged in.  Still

Hello! I installed a new modem last week, and since then every caller on my landline shows as "Private Number, Out of Area". I have chatted with a few agents since, and have done all normal troubleshooting, but nothing has resolved the issue.Anyone else experience this? Any suggestions? Thanks!

I used to have completely stable internet, but noticed a trend in the last few weeks. My internet is going out daily, while my modem seems to be rebooting, once or twice between 3-5AM. How can we diagnose so we can fix? Modem is a GCM4331COM Examples: 3/26 3:26AM - down 3 mins. 3/27 3:14AM - do

I have a Netgear CBR750 modem/router with one satellite. It worked fine since I bought it in early June 2021.  Then Xfinity did an "upgrade" to its system in my area (Bellevue, WA) on November 7 2022.  Within a week the internet went out several times and I had to unplug/plug in the CBR75

When I try and access a 4k show through netflix the dark colors are horribly distorted. This only happened on my flex box, netflix worked fine through the previous cable box of theirs. I've tried 3 different utlra 4k HDMI cables, wireless and 3 different ethernet cables. If i power every device dow

I've called multiple times about two issues and neither one get solved. Issue 1: pixelation. The local stations pixelate making it difficult to make out anything ONLY ON LOCAL CHANNELS ON SUNDAYS WHEN I TRY AND WATCH FOOTBALL! The rest of the week it's fine. Checked all cords, cables, switched boxe