I just had a new router installed today. The technician said the admin password would be set to the password I had set previously.  Everything was done and about 5 minutes later, someone accessed my PC remotely, put up a screen that said "software updating, do not turn off" and then the mouse

I'm being charged for Hulu and Disney + everything I try to sign in it wants me to subscribe. I don't have max and startz also being charge

There is almost no legitimate way to get out of the infinite AI loop in customer service to get to a real person, in the end I had to go to a B&M Xfinity store to ask a simple question about international roaming. At the store, the representative told me what I experienced is expected as Xfinity

I have experienced an overall drop-off in network performance when it comes to gaming, but it makes NBA 2K25 unplayable at this point as I'm lagging constantly. I've reached out to Xfinity multiple times and had 2 tech visits with no changes. I recently reached out to 2K and they had perform a "trac

Looking for help Roku tvapp-00500 error for 2 days

Hello, I am trying to log into my Xfinity email on my iPhone, but whenever I try to add my account, it says that the password for my iMap server is incorrect. I have tried calling your help line, but I am unable to get through to a person, and the automated system has been unable to help. Please

Cable has gotten more and more useless and costs far too much for the amount of commercials that you're subjected to. Comcast raising bills yet again, further gouging their customers as if they don't do that enough already, has motivated me to cut the cord.

It looks like my comcast account has been deleted. How do I set up a new email imap account? What are the current setting?

Why is my bill going up again so much

I have Xfinity for cell phone service and email. I see many problems 1/17/25from a couple of years ago. Am thinking of buying an Apple Watch currently. Any current problems?

It seems that they throttle my internet speed purposely. I very rarely get anywhere close to the speed I pay for…every evening it drops dramatically no matter what I reset or check. I had to turn off my phone’s WiFi off just to make this post. I also know that it isn’t a problem with my router becau

The Apple TV+ app on our “satellite” box is not connecting to the service. It is still working on the main X1 box, and other streaming apps are working correctly on the satellite box. We have been accessing the service for months without problems. The issue began yesterday. The satellite box was dis

On 1/14/2025, I received a package from the Assurant with my trade-in phone. The reason of rejection was that the trade-in phone (Pixal 6A) could not power on. I immediately checked on the trade-in phone and found that it could be turned on perfectly, with 93% battery left. The rejected trade-in pho

I have never written a bad review before this. Every experience I've had in-person at a store is just fine. For smaller/quick questions, I have tried to chat with the virtual assistants. To summarize my experience, I sat in the chat for 40 minutes and kept receiving a response that they were reviewi

Who do I call to find out what exactly my contractor needs to do to pull Comcast to our home be Ing built the this year. Comcast is stubbed to driveway, but it needs to be extended to house and proper equipment installed for Wi-Fi and cable. I an existing Comcast client with service four houses awa

I have the XFi modem/router (model XB6) and I've read online that the XFI Pod (Model B1A) are compatible. However, the Xfinity app doesn't allow me to connect the Pods with my system when I go through the setup & activation process. Why is the app not allowing me to connect compatible devices to

Is there a way to speak or chat with a live technical support agent at Comcast? I can't reset my comcast.net email password.I tried using the AI agent and the reset password process on the website, but they all send me into website pages and processes that end with a 404 error - page does not exist

My experience with getting Xfinity support has been horrendous. Getting someone on the phone is almost impossible.  The automated phone tree is one of the worst I have ever used.  The AI assistant is 100% the most useless chat tool I have ever used.  I have spoken to two agents in th

Internet only from Xfinity, 1 gigabyte and peacock is supposed to be included. Catch is I cannot activate it. Xfinity.com/myactovations shows that I have active peacock subscription but the status is blank. It is supposed to show me an activate button if I follow the instructions. any help?

I enter my information to sign in onto the app but I get a message stating “Access denied,” and some sort of link. I’ve tried every method I could think of: uninstalling and reinstalling, restarting my phone, and clearing cache. Nothing has worked. Any ideas why and how to fix this would be great. T