I do not have any internet. Any idea when will I be getting it back on

I want to discuss my account and add a manager

My electric was turned on after Milton and electricity traveled down comcast line and started my house on fire

I was charged 125 dollars for 25 dollar of the bill and 100 dollars of the installation fee. However, when I set up the appointment for installation, I was told by the assistant that it would not be charged. I still got charged and I contacted the assistant. I got a message for Credit Escalation and

I have been out of internet for 2 days and still not on do I get some compensation on next month since I pay for 30 days of service and I haven’t been getting it

Hello, this is a long time customer writing to let you know how badly you guys are failing to get the deal done with CHSN. I’m not able to watch my favorite local teams because of YOU and I am paying big money for your services. I am days away from cutting ties with you guys because for the money yo

What email address can I use to make contact with Xfinity Customer Service? I would like to provide written feedback about the customer experience I had with the Customer Loyalty team when I tried to get a new contract discount on my monthly bill.

I have called and chatted several times and no one can help. I have been an Xfinity customer for about 15 years and I have purchased many digital movies and TV series. I was sent a new Xumo Streaming box and can no longer acess my titles. How do I gain access to these titles or get a refund?

I have been trying to pair my new TCL Fire tv with the xfinity xr15 remote. I van get voice controls, channel up/down and guide to work but can’t get volume and power to work. Have done a full reset to remote, actually got a new remote from xfinity and I can’t find a code that will work. Any help ou

We signed up a couple years ago for service. When the tech came to hook us up he noticed that the new line that was run for our town was not tapped yet. He managed to hook us up to the older line that serviced the town next to us. Is there any way that we can get on that new line? We seem to be gett

Can anyone provide a phone number for billing customer service that can connect me with a live, competent human to resolve what is becoming a long-standing billing error? I have managed to occasionally get through to a live person; when I do, this person sympathetically sees the issue, promises to

I found the AI “support” extremely dysfunctional. All I wanted to do after troubleshooting for four hours was have a technician come to the house. The appointment was nearly impossible to schedule and was 5 days out. I them resolved the problem on my own by spending $300+ on a new modem/router becau

First of all, it is norm that once you sign up a wifi plan (in my case, Performance Pro Internet) and you get a promotion, you would have the price doubled two years after (in my case, started with 29.99/month and then increased to 59.99/month). What I do not understand is that, why after the pric

I purged myself from comcast of everything and was still using the email that has become extremely slow and when I do get email it comes in groups of mainly scams and phishing garbage. I want to delete my email account and use another service without leaving crumbs of information behind. How can I d

I have had no internet or cable since 11:30am and when looking on the app it is still saying “under investigation”. Can I please get an update?

Hello, Work was scheduled on ticket <EDIT: Removed Personal Information> but was canceled for some reason. I would still like this work to be completed. Can we re-open the ticket? Thanks

Receiving message:: Trying to use Xfinity Streaming on my phone. receiving message Limit Reached TVAPP-00249 for liveTV on all channels.  Only 1 device trying to stream, and 2 devices in past 24 hours with second device powered off.   Would like to see what devices are showing on my

Stuck on purchase screen. Called xfinity after 1 hour zero help. She gave me a line of [Edited: Language]. Almost 400 dollars a month and now nothing works. So done with these people 

I recently changed to Comcast phone. I have a landline [Edited: "Personal Information"] and a fax line [Edited: "Personal Information"]. The numbers aren’t working and I need to speak to a person to get this resolved  [Edited: "Personal Information"]

Hello;For the past month, my email client has been returning the message below, preventing me from accessing my email:The server for account "< [Edited: "Personal Information"]>" returned the error "[ALERT] Temporarily blacklisted IP Address - try again later." Your username/password or securi