It’s as if the DVR has chosen to record Harry Belafonte programs for us. I want to know where this setting is so I can delete it. Thanks

The cable pylon in my backyard is full of honey bees. they must be making honey as the swarm is huge.  i cant open it as a key is required.  PLEASE tell me what to do.  I have spent hours trying to contact a real person to help.  this is frustrating to say the least. Thank you,

Can I get a replacement for it, It's expired before i can activate it

​ ​ ​ ​ ​I was not aware of this Outage Credit feature until I stubled upon it accidentally. How sneaky of Xfinity to not give credit proactively and to not inform customers regarding this option to receive credits for outages and to sneak the "Outage Credit" button somewhere in the vast un

The app shows as needing an update and trys to apply but the update never sticks and when you try to load into the app it says your " Android" needs to be updated. and tries to go to an amazon update link. Tried to clear cache and data then tried to reinstall and now it will not install. 

I set up an account, selected my internet plan, put my checking account information in, and now I can't do anything because everytime I try to do something it prompts me to sign in, only to immediately sign me out. I've tried on my phone and laptop. I can't use the app because it tells me I need to

I am experiencing about 15 -30% packet loss on my connection. I have not had this issue before.   --- google.com ping statistics ---177 packets transmitted, 149 received, 15.8192% packet loss, time 219346msrtt min/avg/max/mdev = 13.373/21.577/36.986/4.172 ms --- yahoo.com ping statistic

When I attempt to use my PC to access it sends me to a nonexistant link that redirects to the app download. When I use my phone and the app it doesn't do anything when selecting Port Forwarding.

Please help. My dvr has been randomly deleting recordings and these are things I will never be able to see again. I have the recordings set to not delete until space is needed. 2 days ago it was at 23% today we went to watch a recording and it deleted important things and is now at 19%. There is no

I have spent days on chats and hours on the phone trying to find out how, using an Xfinity login to email using Chrome, can I permanently delete an e-mail. I have 6 month old deletions in my "Recovery" area so the "they go away in 30 days" won't work on me.

My account appears to be inactive as of some time today. I moved December and had no issues up until today. I couldn’t access internet or cable. After chatting with someone they got me to sign up for a bunch of new stuff which I’m not sure if I should regret doing or not. When I asked what the reaso

It says it appears that you already have a chat in progress when I try to reconnect to the agent who was helping me I accidentally exited the window

I recently upgraded to the 2 gbps plan, but can only get about 600mbps through wifi IN the same room as the gateway. I'm testing with my phone (S22 U), as it's the only device (at the moment) that would be able to go above 1gbps. I routinely see 1.3-1.4gbps on it from the tower down the road.My desk

Having an issue with your Xfinity Stream on Roku app. After some short period of time I see a brief video/audio freeze and after recovering and resuming, the audio and video are substantially out of sync. Returning to the Xfinity Stream home page and re-selecting the channel restores normal sync for

My family and I have been with xfinity for many years. We have either had or have mobile service, cable, home security, internet and landline. Over the years I have spent hours upon hours dealing with billing issues, price increases and random unauthorized changes to my plan. I cannot express enough

I received an email from notifications at xfinityrefunds .com very fishy email first off. Then in order to claim a refund I have to enter my card information? Who would do that, to that email address? Surely this isn’t a legit email. If I’m due a refund why wouldn’t you just credit it back to my a

Hi, I am moving out of state and would like to know if I can transfer my account to the new tenant?

When I try to go to https://xfinityconnect.email.comcast.net/ it redirects to https://connect.xfinity.com/appsuite/ where it says "Welcome to Xfinity Connect we are now loading your email" but then it sends me back to https://my.xfinity.com/?cid=cust where the email icon is a link to https://xfinity

I realize there are many posts here about the requirements of Xfinity to trade in DVR/cable boxes or suffer the loss of On Demand and SVOD as soon as May 31. I see there is an option on my account to update at no cost to me.  My issue is our plasma tv is older and not HDMI compatible.  Ho