Bill went up $30, It is now $120 when I started It was $70, I get the one year ends and It goes up and It did to about $80-90 now it’s $120! For very bad internet service It didn’t even used to be this bad until my bill went up? How does that make sense to pay more for non working services? I’ve bee

After multiple service calls and an escalation to maintenance about six months ago, and everything working fine since then, the dropouts are now back. Connection to the internet drops perhaps once an hour or so, for just seconds, but it stalls out zoom meetings, and drops VPN connections completely.

I need to delete a collected email address. When I go to address book I DO NOT SEE collected addresses as an option....SO HOW DO I DELETE AN INCORRECT ADDRESS?????

I am asking because when i enter my router settings through administrator, I notice that the router security is set to low by default. And I am wondering if this is safe enough for gaming and browsing the internet. I do not go to malicious websites, and I try my very best to not click any links that

I have been trying for two weeks to make a required change to the password on my email account. It keeps directing me to call for help. I call and I end up at the same point time and time again. I have been unable to check my email for 2 weeks now. I am able to change my primary email account passwo

I accidentally deleted an email I want to keep-How do I get it back? I don't see a deleted folder..

I watch very few channels on my plan as I am not interested in sports nor do I speak Spanish. Now, of the few channels I watch, xfinity drops on indicating they can't negotiate a cost they deem acceptable. So my value decreases substantially but my bill remains unchanged. How do I receive the value

How many complaints does it take before Xfinity/Comcast deals with the issue of intermittent sound dropout or provde an explanation???? It is ONLY on NBC, hapoens during programs and commercials!! It is happening all over your service territory in Illinois!!  Have even aggregated all og the co

I recently had to move I have internet essentials so with the move I obviously had to disconnect my modem I only have wifi no cable. I was wondering if while I'm in a hotel would I still be able to make the payments on my account even though the modem isn't connected until I move into my new apartme

I am signed up with the United States Postal Service Informed Delivery Service. I had been receiving their daily emails without issue until 2-3 months ago when they stopped coming. On the USPS site my settings are correct, and I've followed all the troubleshooting steps they provided. But I still am

many tv channels from 300 to 350 not filling screen, problem started Nov 3, 2023, told this is just not in my area. 

After being 10+ hrs of chat I am posting this for the issue without resolution 1. Asked to port my number as a new line with new iphone 15 pro device2. Was given device and told that i will receive the porting instuctions3. Came home and found that a new number was added instead of porting4. Got in

I only use the 800HD channels on my Roku sticks. For some reason it has been jumping me to 1400 channels. They also appear to be HD channels, but they are not in the same order that I've been using for years. I do not know why it is jumping me to the 1400 channels as I have never scrolled down that

Seems to be a common issue, but it's hitting me now as well. Try going directly to https://connect.xfinity.com/appsuite/ then logging in and it loops. Try logging in first, then checking email and it loops.  I've tried multiple computers each with multiple browsers in normal and private/incogn

I find it extremely hard to understand why Xfinity has made it so difficult to honor their promo encouraging customers to switch mobile carriers to Xfinity. Sometimes good deals are not always as they seem. My wife and I spent last winter away from our house and had to put our tv and internet on va

Hello. I have a new Samsung Q70 q led tv and the Stream app will not load when I set it to load on power up of the tv with the Samsung autorun last app feature. Samsung said this has to be enabled within the stream app. Are there plans to enable this feature within Stream?

My own modem Arris SURFBoard SB8200 reboots around 1 PM PST every weeknight with event log "Resetting the cable modem due to docsDevResetNow". I have home internet 800 MB download plan. Firmware Standard Specification Compliant Docsis 3.1 Hardware Version 6

Hello, I ordered some devices on 11/21/23 and I have yet to receive tracking information via UPS or FedEx. My move-in date is tomorrow and I was told the devices would ship a few days prior to the move-in date. Can I have some confirmation about my order and the status of my delivery?

So, I just renewed for the month. In the middle of a movie I got a message on my screen saying my device limit has been reached. When connecting to the the NOW wifi Pass Its telling me that my device limit is reached and disconnect a different device. I have 0 other Devices connected since everyth

All of my emails for the month of November, incoming & outgoing, randomly disappeared. Where did they go & how do I get them back?