How do I clear my search history through the Xfinity streaming app using a fire stick remote?

This a reqular problem. Comcast refuses to deliver equipement to any address other than your service address. We have a family home on the Jersey shore but it's seasonal. Our full time residence is outside of the Xfinity service area, 2.5+ hours away. At 6:11PM on the day that I had just closed the

I have not heard a word from an agent yet. This happen to me once before it’s been at least 2 hours or better I’ve been told 2 twice a agent would be getting in touch, most time it happens, I know when the texting agent gonna lead me to where I wait and wait, I also complain to u peole and u we’re h

I went to watch NewsNation, and it says I have to pay extra to watch it. When did that start, because I watched it for free with my Xfinity Prescription yesterday?

Once you take my old phone, there are no takebacks. What will the payoff amount say if you get a monthly credit with a total value of $300? It's not like you can send back my old phone back and I can not let you keep it for like $24 worth of credits if I decide to pay off the phone in full to get

It feels like we're chasing ghosts. Moved into a new apartment and got Xfinity "Gigabit" internet, and it seems like this apartment is unlivable due to terrible Xfinity internet. At first, I had the issue of speeds constantly fluctuating and getting 10% of the bandwidth we paid for, in conjunction

I went to bed last night watching my normal channels and this morning I turn on the TV and I’m not able to get the channels that I already pay for. It says I have to subscribe. Please advise how to fix this.

Why is Newsmax not working when I pay 995 for the sports and entertainment package

This a result of xfinity being hacked. fix the problem and quit blaming us.

You're an internet company, this is insane. Your website should work smoothly every time, on every browser. There is absolutely no excuse for it. Anyway, here are my issues: Cannot access my bill from my email. I click "View bill" and login (which only works like 50% of the time), and if I'm luck

I sent a message to cancel my subscription and I’m still being billed. [Edited: Personal Information] Thanks. Please cancel my subscription!

I have seen multiple forum responses saying to send a direct message and I have no such option. I never made a request, I literally got this email while I was asleep. how do I stop this??? I am the only person who has access to this account so there is no way someone else canceled for me.

Hi - We had an Xfinity outage in our area about two weeks ago. I hadn't noticed any problems before that but I got an alert from Xfinity about it.  Service was interrupted for an hour or two before it was restored, no problem.  Ever since then, my internet keeps repeatedly dropping signal

I have a question. I would've tried to call to ask this, but I probably would just get hung up on. It's about this new Xfinity Gateway tower. I got the email to upgrade the tower and did all the links to get a new one sent. I have no problem sending the old one back and they even have an option to b

I'm unable to upgrade my current device. On every attempt to do so, I recieve a red letter prompt that reads, "sorry, wr are having technical difficulties. "

None of my regular channels are working they all say this channel requires subscription

It refuses to let me change addresses. When I fill out the page, it doesn’t let me continue to the next. The button to continue is just greyed out. How do I fix this?

Cannot connect to Xfinity mobile

Looking to get an update on my outage if possible. Status of the outage says “repairs in progress” but I haven’t seen any trucks around. Thank you!

Since yesterday I cannot access FOX, CBS and ABC channels in my amazon firestick tv through the xfinity stream app. The message prompted Subscription Required::12012 Your subscription does not include this channel. Please choose another channel. All other TVGO channels are working just fine. Why am