Xfinity was scheduled to make the TLS support changes on March 31, 2023. My outlook 365 email and iphone mail app stopped working on March 30. Both have been working fine for years. Neither app can access the Xfinity Imap server. In outlook I get the synchronizing folders error 0x800ccc0e, cannot

I have seen this issue with many, many other threads and while the consensus is that Xfinity is doing it on purpose to force us to watch at least one commercial, I am hoping that an associate will fix this issue on our system. I have done a system refresh. I have unplugged our system for 30 second

I am a new customer and just signed up. I need to verify that my account is ready to go for when the equipment for my wifi arrives. When logging in to xfinity account it does not take me past the first page and instead immediately logs me out. I log in and it immediately logs me out again. Any help

I don't need to go over all the other forum posts on here. Motorola MB6811 is an approved modem that keeps getting some kind of firmware update sent to it by Xfinity over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and

​Question.​ ​I have an XB7 modem router that I have in bridge mode in order to use my Netgear RAX70 tri band router that has better range.​ ​I logged onto to the XB7 10.0.0.1 network and checked the lan port settings under hardware. With bridge mode the first three lan ports are inactive. 

​I pay for the highest available speed and service and I get garbage all day every day. I have had xfinity techs come out six times in 12 months and it makes no difference. I purchase the best and newest modems and routers and nothing changes. [Edited: "Inflammatory"]​

​An email that arrived from Xfinity on Tuesday invites me to "Enjoy a $1 movie this weekend". The terms/restrictions/conditions are:​ ​ ​ ​$1 Movie Weekends Reward​​: Restrictions apply. Not available in all areas. Offer ends April 2, 2023. Offer limited to Xfinity Rewards Members with Xfinity

I have been an xfinity cable TV subscriber “forever.” My internet provider (via DSL) has been my local phone company for even longer. I have had reason to stream xfinity tv content from the internet through either my iPhone or iPad — using the xfinity streaming app —  or a Mac — using the xfin

​Issue: Internet connection drops, then modem self reboots​ ​Issue suddenly started ~1-2 weeks ago early March 2023​ ​Xfinity 200Mbps internet.​ ​Modem specs: Moto MG7550​​  Hardware Version  V1.0  ​​   Software Version  7550-5.7.1.4​ ​Is there any known is

Issue #1: Context: Watching a channel and would like to change the channel. Action: The online documentation says that I should swipe left (or right) on the remote touch pad to get the guide.  DOES NOT WORK.    Unacceptable Solution: The only way I can get the guide is to press me

Where can I obtain the User Guide or Manual for the Xfinity XB8 Wi-Fi Gateway (a.k.a. Vendor Technicolor, Model: CGM4981COM)?

If I don’t pay my past due balance by the 31st, my service will be cut off on April 1st. I will have the money, but not be able to get it into my checking account before the bank closes. If I pay using my checking account, will it reflect on my account, or will my service still be turned off?

Often playback of recorded shows (all channels) the picture and audio is pixelated, skippy, and frozen, sometimes losing 20 seconds or more of scene and sound. Sometimes happens with live viewing but the frequency and duration during recorded shows is more significant and makes some shows unwatchabl

From what I understand, in order to use the secured XFINITY wifi hot spots, you need to have a profile installed on your device. On Android, it appears that installing the profile locks out the ability to set the wifi connect usage settings (auto/metered/unmetered). I want to change this because it

I work for a housing community,  we have a bulk account that we use to offer our residents access to comcast services.   We just opened a new account for one of our units for residents moving in soon.   I try logging in on the Xfinity app and linking the account by re

​How do I get a Pedestal relocated? It is on my lawn next to my driveway, and I need to widen my driveway.  I have tried to use the Chat function with NO success.  Have also contacted Customer Service several times ((800) 934-6489 to no avail.  They have opened a "damage claim ticket

​​First I’m going to say that it was absolutely aggravating logging on to this website this morning. Second, the reason I’m posting. Since 5 am my touchscreen has been beeping every 15 minutes. The message I see is signal interference. A short time later, activity says the issue is resolved. Over a

I am using a Samsung Galaxy S20 FE. When I open the Xfinity app and click the Assistant icon in the top right corner, a screen with three horizontal dots loads from the right side, which is the typical loading screen. Then a second screen loads in from the right side, but this screen is completely

​​Customers should now be able to connect to the Internet as you would normally. The issue that was affecting some customers’ ability to connect to their Internet wirelessly has been fixed. We apologize for any inconvenience this may have caused. Thank you for your patience as we worked to res

My smart resume hasn’t been working lately. The yellow/commercials aren’t correct. When I fast forward, there are still several commercials. Half of the show doesn’t have the yellow.