I heard on the radio last night that rewind tv is coming to the Chicago area. Anyone else heard that

​I am on a Mac, Ventura 13.2.1​ ​I bought a new phone and went to Xfinity store to change my plan. They said do it on the app, so I did but did not have my password, so I reset it there in the store. That is when all heck broke loose. I went home and all my email accounts were not able to connect

Hello, I am currently on the 800mbps plan and have been attempting to add xfi complete. I submitted a request yesterday morning and never received a confirmation email. After waiting hours I submitted another request in hopes that email would go through, which it still has not. I did get a email ove

Hi All, I recently purchased a Motorola MB8611 modem, which is rated for 2.5 gbps and I was able to set things up with my 1gbps Xfinity internet plan. However, I'm experiencing frequent intermittent connectivity issues where all devices on my network (wired and wireless) lose connection for at l

I have an iPhone 12 Pro Max that I have fully paid off, also met all the requirements needed to unlock my device, but it is still telling read in my settings as "Carrier Lock: SIM locked." I have requested that my phone be unlocked as of two days ago. I was told by an agent that I have met all t

Hi, Just got a new 4k TV and looking to change out my primary box to a XG1v4. Thanks for the help.

I have various email filters enabled to "reject" emails and have a message sent to the sender with a reason why these emails have been rejected. I have a variety of filters enabled set to "matches" and "exact" yet these email addresses that I have filers set for are still allowed in my inbox. 

​​​Can I add the basic channels without using the Flex Box or the X1 Box? I just want to use my Xfinity Stream App on my TV​​.​

​I applied and was approved for the ACP credit two billing cycles ago. I chatted with someone named Vishal via your app two weeks ago and he assured me that he could see the credit and it would be on my new bill. It is not. Now your site won’t let me chat with anyone saying the chat is too busy. Can

I followed the instructions here: https://www.xfinity.com/support/articles/xfi-port-forwarding It appeared to work yesterday, but since then, it has stopped working. I turned on the advanced security and got a bunch of security events. I wonder if that caused it to stop working. Not sure. Sin

Last week we had two power outages the affected my internet connection. Can you check these logs, please? Startup Procedure Procedure Status Comment Acquire Downstream Channel

Checking back in to see what promotions are available as my current promotion ends in a couple weeks. Previously I was dialoguing with Customer Service via direct messaging. Thank you.

I submitted a cancelation request for my internet and TV service online on 2/25/23 and returned my equipment to a UPS store soon after. Why is the effective disconnect date for my services 3/12/23? I’m not going to pay for two weeks of service at an address I haven’t lived in since February 2023. If

​I am moving on March 16 and I have input the move details into my account. I made some changes to my internet plan, and I selected "use my own equipment" for the new address. I want to keep my Comcast modem though. I cannot find the area online where I can change this setting. The site is instructi

My X1 started random clicking popping noises when changing channels or switching between saved programs. It hasn't always done this. I suspect this feature came with an update somewhere along the line. Over restarted, powered off TV & X1 but it persists. Anyone's notice this? Here are a coupl

My internet has about 90% reliability, but once a week or so the speeds drop drastically and/or (more rarely) the connection goes out completely for a few minutes. A modem reboot usually clears things and gets me back up. I have one line in with a splitter running that line to a single cable box

We have a new Yamaha receiver, Sony tv, PS4, and a 4k box.  We use the xfinity remote to turn the system on, change channels etc.  After changing inputs on the receiver from cable to PS4 and then going back to cable we get all kinds of various issues. The cable will come back but we canno

​​I received a robo call today on my cell phone asking me to call back @ [Edited: "Personal Information"] to get my existing Xfinity services for $79.99/month, which is less than half of what currently billed... I believe it's a scam and don't plan on calling them back... Just thought I'd let someon

What is a network security key and how do I find mine

​How is it I have we been with Xfinity/Comcast for almost 20 years and I am being offered the same rate/speeds I have had for the past 2 years, yet somebody new is offered 800 mpbs for $15 less a month and $75 gift card? This is ridiculous. If I want that same rate it's $70. Even bettr I can leave a