Hello, I am a xfinity internet customer since last 3.5 years. Its my 3rd day since I switched to xfinity mobile from t-mobile and I am already regretting it.  On May 13th, I checked https://www.xfinity.com/mobile/learn/deals to see if any deals are available. I saw 2 offers.  1. Free

Well it finally happened to me. 3 recordings just gone. Not deleted adequate storage just gone. Of course i can buy them… one was just on TCM a subscription i dont have. Hmmmm could that be the issue? A recorded movie being offered on subscription channel disappears my free recording?  

Yesterday, when I opened the Xfinity Stream app in my Fire Tablet 8 it said there was an update and I could not continue. Clicking on the update it told me that the app was already installed. I removed the app then tried to download it from the Apps Store at Amazon and the app is not there.  I

I am having a bit of a fight with max and discover +. I still have to pay for both, that 22 dollars a month to get full access to discover + content. does comcast provided max has full access to discover+ shows and movies? I know I get back my hbo channels.

5/23/23 Talked to Shad in MS. He set up a new plan for me since my old one was expiring on 5/25.  He said it would be the same TV and internet that I presently had. Popular TV an 800 Mbps internet.  He said that I would also get $35 per month discount to transfer two phones I had with Ver

I'm away from my Xfinity Flex box and wondering if there's any way to find, order, and play the eligible $1 movies this weekend with just my laptop?  Can't really say "Movies" into my voice remote here.

I realize there are many posts here about the requirements of Xfinity to trade in DVR/cable boxes or suffer the loss of On Demand and SVOD as soon as May 31. I see there is an option on my account to update at no cost to me.  My issue is our plasma tv is older and not HDMI compatible.  Ho

Just noticed lately that my Xfinity app is draining 70% of my battery. I checked my wife’s iPhone and it’s only draining 4%. I have deleted and reinstalled the app. Not installed any of the features and forced closed the app. Still draining my battery on my iPhone. Xfinity technical, where’s the fix

Hello! My internet has been much slower than the my plan's speed for several weeks. The download is still good (probably faster than I need) but the upload makes internet browsing and file upload impossible. A few weeks ago, my upload speed was usually around 0.2 Mbps, peaking at around 0.5 Mb

Hello! I had chatted with a service team member via the app to initiate cancellation of service to my addresses. He said this was completed, however I haven’t received any confirmation to this via email or text. how can I confirm that my account is indeed canceled? Additionally, what do I need

Trying desperately to return an unwanted, unused, unprovisioned modem for days. Have talked to a half dozen people with a half dozen different answers and still no resolution. I was told I had to change modems a few months ago because of an unwanted, unapproved speed tier increase. The power cord t

I live in my own apartment that I've rented out a bedroom. I had let these roommates watch my Xfinity streams, I made them a viewing only user. They stopped paying their part of the rent, cable, ect.... So I removed them as users. How is it they're still able to watch my cable channels? They've acce

I received a text message AND an email thanking me for a purchase I did NOT make. The email said: "If you didn't make this purchase, please click here to chat with Xfinity Assistant", but that just takes me to the computer generated "Xfinity Assistant" which does NOT have any options for helping me

Is there any way I can access PBS NewsHour via xFinity TV?

Hi I have called and canceled the payment that made in my account about Luca or Mario. That was may be my 8 years old girls in our home tv but you guys says that is already taking care of it ,that won't charged . But I check in my monthly bills it says you guys charged and didn't refunded it . 

I used to be able to get wifi through xfinity on my phone without paying extra for it. Why has that changed?   

This first part of the message I'm writing after trying to follow the link that to somebody left in the response to the second part of the message that I wrote. it gave me instructions on how to direct message an employee and that employee then told me that I'm not to direct message employees unless

The cable pylon in my backyard is full of honey bees. they must be making honey as the swarm is huge.  i cant open it as a key is required.  PLEASE tell me what to do.  I have spent hours trying to contact a real person to help.  this is frustrating to say the least. Thank you,

I received my Getting Started Kit package but inside is only a piece of paper that says “Get Started”, and tells me to get the app and login. I have done this but where is the rest of the equipment for me to connect my Internet?

Is there a way to enter in a channel number like the old fashion way through the Xfinity Stream App? In stead of having to scroll all the way down to channel 708, I can type 708 and it will go to that channel?