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Summer of Free presented by Xfinity Rewards

Starting June 28th, Summer of Free presented by Xfinity Rewards, is your chance to enjoy tons of the best shows, movies, fitness programs and more, all for no extra cost. Select programming from premium networks and subscription platforms are part of Summer of Free, including programming from EPIX

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Welcome to the new Xfinity Forum

You may have noticed that this morning, on May 20th, 2022, we relaunched the Xfinity Forum. In addition to an updated design, this update should simplify the site and make it easier to find the things you are most interested in discussing.     Most notably, you will find new spaces for o

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 • Announcements

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Watchathon 2022

The biggest week in entertainment is here for free during the 10th anniversary of Watchathon Week presented by Xfinity Rewards! It’s the perfect time to start watching all the hit shows and movies you’ve been wanting to see. Watch for free now, May 3rd through May 9th. Hit shows and mo

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Free Movies Week 2022

Don’t miss the one-week chance to watch tons of the best movies, all for no additional charge. Free Movies Week is happening March 8-14th. Turn on your TV to discover what’s available and get started.​   Watch free movies from premium networks and subscription services as part of Fr

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 • Channels and Programming

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ANSWERED: Troubleshooting TV No Picture, Black or Blue Screen

Learn how to resolve issues with your TV if it isn't displaying a picture or only shows a blue or black screen.   Troubleshooting Steps Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure they're

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 • TV

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ANSWERED: What is Advanced Security on the Go?

Advanced Security on the go is available to xFi Complete customers through the Xfinity app and provides safe browsing and data protection to your mobile device whenever you’re connected to an unsecured WiFi network away from home. See below for step-by-step instructions on how to enable this f

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 • Internet

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2022 Paralympic Winter Games

Xfinity is proud to bring you every moment of inspiration from Team USA and the Paralympic Winter Games is an experience unlike any other.   Catch every minute, every medal and every moment of inspiration through the ultimate entertainment experience for the Paralympic Winter Games on Xfinity.

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 • Channels and Programming

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ANSWERED: How to solve these common Xfinity TiVo Error Codes

GSM-1Error Message: "Unable to retrieve DiscoveryConfiguration object, failed to retrieve scan configuration from AVSDB"Explanation: AVSDB is an external database that holds all information for autodiscovery to complete. Error means that the Cardio server coud not reach the external AVSDB serverReso

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ANSWERED: Changing the Descriptive Audio default language on Xfinity XR2 Remote

***Created by our Community***       I have had the RNG 150N cable box and the Xfinity XR2 remote. For only a short period of time, and I thought the box had a mind of its own, as several times, it had changed to Espanol, with the Video Descriptive Service mode being activated,

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ANSWERED: Indian Premier League and ICC Cricket World Cup on Xfinity

Did you know that the last ICC Cricket World Cup had a record-shattering viewership on Willow of 1.4 billion people? Did you also know that, according to HuffPost, the World Cup is one of the top 10 most viewed sporting events in the entire world? Whether you knew it already

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 • TV

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ANSWERED: How to filter the On Demand Menu on X1

In certain On Demand menus included in the Xfinity X1 On-Screen Guide, you can filter and sort programs to narrow your choices or customize your view. Just follow the instructions below: Filter Your X1 On Demand Menu Press the xfinity button on your remote. Use the right arrow or left arrow but

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 • TV

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ANSWERED: How To Turn Purchase Protection and Locks PIN On and Off for Your Xfinity X1 and Flex TV Boxes

What's the Difference Between an X1 Purchase PIN and Locks PIN? This article provides a better understanding of how Parental Controls work, including the difference between a Locks PIN and a Purchase PIN for the Xfinity X1. Parental Controls Parental Controls allow you to limit the content viewa

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 • TV

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ANSWERED: What is the YouTube App on Xfinity X1 and how to use it

Eligibility To use the YouTube app on X1, you'll need: Xfinity Internet service A compatible X1 TV Box (excludes RNG150s) Access and Use the YouTube App To access the YouTube app, press the xfinity button on your remote control and navigate to Apps > YouTube. Using the voice remote, you can

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ANSWERED: Xfinity X1 Boxes and IR Locations

Below please find some X1 boxes along with photos depicting where to find the IR Target Eye locations (notated in yellow square), as well as the manufacturer name, X1 Platform name and any pertinent notes.Important point: ALL X1 boxes (excluding the RNG150 models) can do both RF and IR. XG1 Dev

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 • TV

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ANSWERED: How do I turn on/off closed captioning on my Xfinity TV boxes?

Question:  How do I turn on/off closed captioning?   Answer Which TV Boxes Support Closed Captioning? Below is a list of TV Boxes that have the option to enable or disable Closed Captioning via Settings in the Xfinity On-Screen Guide. TV Boxes The on-screen menu will enab

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ANSWERED: Xfinity On Demand no longer available on TiVo devices

Question I just received a letter from Comcast that states in June 2019 the OnDemand app will no longer be available to TiVo users. Is this accurate?   Answer   Yes, on June 25, 2019, Comcast and TiVo removed access to Xfinity On Demand from TiVo devices.Note: No other aspect of t

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ANSWERED: What is the Xfinity Accessibility Assistance Large Button Remote?

Comcast offers a large-button remote to customers free of charge upon request. The large-button remote is a third-party device that delivers improved readability of the remote keys and may be easier to use for our customers who are elderly, blind or have low vision or a visual disability and other c

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ANSWERED: Xfinity Sports Blackout Information

Xfinity is your home for the most live sports, giving you access to the sports you love when and where you want. As an Xfinity TV customer, you can enjoy more sports your way - live in HD on your TV, streaming online and even through Xfinity On Demand! It's important to remember, however, that some

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ANSWERED: How to get Netflix on your Xfinity X1 TV box?

Netflix on X1 and Flex If you’re eligible, you can view Netflix programming on Xfinity X1 and Xfinity Flex. To find the Netflix app, just say “Netflix” into your Xfinity Voice Remote or click the Netflix tile in the apps menu. Note: If you have Xfinity X1 service and don’

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ANSWERED: Looking for the SEC Network or the SEC alternate channel(s) in your area?

Looking for the SEC Network or the SEC alternate channel(s) in your area?   Try the SEC Channel Finder online:http://www.getsecnetwork.com/   Also check outhttps://customer.xfinity.com/local-channel-lineup     SEC Network determines which game will be available on their primary

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