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ANSWERED: What is Xfinity Mobile?

Xfinity Mobile is America’s largest and most reliable LTE network combined with the most WiFi hotspots nationwide. With access to millions of hotspots, you’ll save more on your phone bill every month — and save your data for when you really need it. Our data options are designed t

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ANSWERED: How to fix the Xfinity voicemail messages indicator always on

Question Our voicemail indicator is perpetually on even with no messages. Needs to be reset or resolved please   Answer ***Created by our Community***   1. Go Here:  https://pf.connect.comcast.net/OptimusUIPref/voice.html 2. Login with your Comcast credentials 3. Click on "Voi

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 • Phone

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ANSWERED: How to stop unwanted calls to your Xfinity Home Phone

Question I keep getting a lot of unwanted phone calls on my Xfinity home phone, how do I make this stop?   Answer   We have many ways to help you control unwanted calls (and they’re available to Xfinity Voice customers at no additional charge): Spam Blocker – Identi

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ANSWERED: Why am I getting calls with my contact info on my caller ID?

Question Why am I getting calls with my name and telephone number on my caller ID?     Answer   We have received reports of this occurring on Comcast cellular and home phones. This is related to a "spoofing" scam where fraudsters are using your own number to call you and others.&n

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ANSWERED: How to Make International Calls with Xfinity Voice and Xfinity Mobile

Question How do I call internationally with my Xfinity Home Phone or Xfinity Mobile?   Answer   Xfinity Home Phone With the XFINITY Voice Unlimited plan, you can make calls to nearly half the world, at home or on the go with your smartphone or tablet. Save on your wireless plan when

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 • Phone

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ANSWERED: How to forward an email to a text message on Xfinity Mobile phones

Question How do I forward my email message to a text message on my XFINITY Mobile phone?   Answer ***Created by our Community***   There are two ways to text an email to Xfinity phones besides plain old phone number texting.   using: "[phone number]@vtext.com" works for straight t

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ANSWERED: How to use Approved Third-Party Equipment for Xfinity Internet and Xfinity Voice

Find out more about buying and using your own Internet equipment (cable modem/gateway) instead of renting an Xfinity Wireless Gateway.Keep in mind there are advantages to using an Xfinity Wireless Gateway, including access to value-added services such as xFi – our WiFi management platform &nda

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ANSWERED: Xfinity Home Phone Features Quick Reference Guide

Depending on your Xfinity Voice plan, you can access to up to 12 of the most popular calling features: Three-Way Calling* Anonymous Call Rejection* Call Forwarding* Call Forwarding Selective* Call Return* Call Screening* Call Waiting Caller ID Caller ID Blocking per Call Caller ID with Call Waiting

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ANSWERED: How to restart the Xfinity Home touchscreen?

Learn how to resolve a frozen screen issue when using an Xfinity Home touchscreen.What You'll Need Xfinity Home The Home Station or touchscreen with a frozen screen Phillips-head screwdriver Reset Xfinity Home Station Carefully place the Xfinity Home Station face down and remove the stand by gen

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 • Home Security & Control

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ANSWERED: How to pair and install your Xfinity Home cameras

Learn how to use your Xfinity Home touchscreen to pair a camera in your Xfinity Home system.What You'll Need Xfinity Home The complete kit for the camera you want to install Access to your security router or gateway device Access to your touchscreen Your Master Keypad Code DifficultyMedium Pairing

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 • Home Security & Control

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ANSWERED: How to Prevent an Xfinity Home False Alarm

False alarms can pull first responders away from real emergencies, cost you monetarily through fines from local authorities and create a public nuisance. Keep these tips handy to prevent false alarms in your Xfinity Home system. Tips for Preventing False Alarms Know your system. Read the Getting S

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 • Home Security & Control

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ANSWERED: What is Xfinity Home?

Xfinity Home - gives you peace of mind with a total home security and automation solution. Look after your home, family and valuables from anywhere using your computer, tablet or smartphone. Get 24/7 professional monitoring on a secure network, and remotely control your home from one easy-to-use web

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 • Home Security & Control

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ANSWERED: How to Replace the Batteries in Your Xfinity Home Devices?

Replace the Batteries in Your Xfinity Home DevicesWhen some devices' batteries begin to expire, a low-battery alert displays on the Xfinity Home app and, if you have Xfinity Home Secure, on your touchscreen. Replace the battery within two weeks of receiving the alert.If you receive a low battery ale

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 • Home Security & Control

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ANSWERED: Getting Started with the Xfinity Home Touchscreen

Learn how to manage your Xfinity Home system using the touchscreen – the control center that offers simple touch navigation and an easy-to-use interface. Arm and disarm your system, view live video from your cameras, change settings on devices such as Lights and Thermostats, and much more.What

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 • Home Security & Control

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ANSWERED: How to Download Your Xfinity Home National Alarm Certificate?

Learn how to download your Xfinity Home Certificate of Alarm System.The Xfinity Home Certificate of Alarm System is proof of home security ownership and activation that you can provide to your insurance company. We provide the certificate when your Xfinity Home system is installed, but you can downl

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 • Home Security & Control

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Xfinity Free TV Week 2021

  Starting Tuesday, November 23 through Monday, November 29, Xfinity customers will have access to a huge selection of premium content at no additional cost across X1, Flex, and Stream as part of Free TV Week.    During Free TV Week, content from premium networks such as HBO Max, STAR

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 • Channels and Programming

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New Xfinity Forum Official Employee Indicators

We are excited to announce that we have updated the way we identify our Official Employees in the Xfinity Forum. This update includes a new Official Employee naming convention (changing “Comcast[FIRSTNAME]” to “Xfinity[FIRSTNAME]”), a new Official Employee avatar image and an

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 • Announcements

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Kids Week 2021

Beginning August 10, 2021 and continuing through August 16, 2021, we are offering customers free access to the full On Demand libraries of Nickelodeon, Nick, Jr, Nick en Espanol, Disney Channel, Disney Jr., Disney XD, PBS Kids, Universal Kids, WildBrain, Hopster, Curious World, The Reading Corner, P

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Olympic Games Tokyo 2020

Xfinity is proud to bring you every minute, every medal and every moment of inspiration from Team USA and the Olympic Games on every screen through an experience unlike any other. Opening Ceremony – July 23, 2021Closing Ceremony – August 8, 2021Paralympics Opening Ceremony – Augu

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 • Channels and Programming

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Xfinity Watchathon 2021

Starting Tuesday, April 27, 2021 and continuing through Monday, May 3, 2021, the biggest week in television history is back! Watch the best shows and movies from HBO Max, Showtime, Starz, Hulu, Epix, AMC+ and more!   Xfinity customers can watch thousands of episodes and hundreds of movies on d

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 • Channels and Programming

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