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Barmar
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Inquisitive Mind
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Silver Problem Solver

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15.9K Messages

Tue, Apr 13, 2021 5:45 PM

last man standing April 8

When I try to watch the April 8 "Last Man Standing" on the Xfinity On Demand website, there's no voice track. I can hear the laugh track and music, but no speaking.

Responses

Rustyben

Expert

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24K Messages

24 d ago

just started playing it to test and it sound great (audio is on). your web client may have SAP or Descriptive track turned on. be sure both are off and your audio should be fine.

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Barmar

Silver Problem Solver

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15.9K Messages

Where is the SAP setting? I clicked on the Languge Settings icon, and the only choice was turning closed captioning on and off. There's no SAP in Player Settings either.

And why would it just affect that one episode? Other shows are fine, as are other episodes of Last Man Standing. And don't forget that it also happened when PlayOn was downloading the episode to their server, not involving my browser at all.

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