U

Visitor

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1 Message

Wed, Nov 24, 2021 6:27 PM

AMC+

I subscribed to AMC+ via Xfinity to watch the Shudder series, The Boulet Brothers Dragula.  I was able to watch the first three episodes on their premiere dates via AMC+ on demand.  When new weekly episodes were scheduled to be released, they did not appear on AMC+on demand or app.  Then, this week, a new episode appears; however, it is episode 6.  Episodes 4 and 5 are still not available.  If AMC+ is supposed to show all Shudder shows and episodes and I am paying for the access via Xfinity, then why I am not able to watch these episodes?

Official Employee

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817 Messages

2 m ago

Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I can definitely understand the concern and frustration. No one wants to watch a series and miss two episodes! I would love to look into this further for you. Please send us a direct message to "Xfinity Support" with your full name and address to get started.

 

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