U

Visitor

 • 

1 Message

Sat, Jun 18, 2022 6:23 AM

Troubleshooting

cable isn’t working and wants me to restart my router.

MNtundraRET

Expert

 • 

5.1K Messages

2 m ago

Just unplug it for at least 1 minute and then plug it back in.  It should take a 5 to 10 minutes to reload. You might need to turn it back on at that time.

The menus take longer but it should work.

(edited)

Official Employee

 • 

328 Messages

2 m ago

Hello there @user_a41926 thank you so much for your post on our community forums page we are more than happy to help! If you are still running into this error after following MNtundraRET's recommendation what is the error code you see in the bottom right-hand corner of the error message box? 

 

forum icon

New to the Community?

Start Here