Need new set-top box
One of my set-top boxes died about two months ago. I've tried repeatedly to contact Comcast to request a replacement, but there are no phone numbers. to call, their Knoxville stores are closed, and their "Internet Assistant" DOES NOT WORK (I've tried it about a hundred times). Paying a monthly fee for something that doesn't work from a caompany that gives you NO WAY to contact them is the height of furstration. This is the absolutely worst company I've ever dealt with.
Can anyone tell me how I get this defunct box replaced???????????