U

Visitor

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1 Message

Tue, May 4, 2021 5:43 PM

Flex TV Streaming Rental

I went to renew my account and it says I have a flex box? I became a customer last year and was asked if I wanted one and said no. Why is this on my account and how can I get it taken off?

Responses

New Poster

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3 Messages

7 m ago

Wow! I would call Xfinity customer service or visit a Xfinity store, immediately. The Flex box is free to have for internet only customers but it's not fair that it was added to your account without your knowledge. 

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