Wolf7's profile

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2 Messages

Sun, Nov 22, 2020 5:00 PM

Flex compatibility

I have Xfinity TV and Internet. I do have a slightly older DVR, not the X1 box. Xfinity told me on the phone I can get FLEX. I went to a Xfinity store and they would NOT give me the FLEX because I do NOT have the X1. I was told FLEX only works in conjunction with the X1 and they can’t help me. Who is right?

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Accepted Solution

CCAndrew

Diamond Problem Solver

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25.9K Messages

7 m ago

Flex is available for internet only customers
https://www.xfinity.com/support/articles/xfinity-flex-faqs

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