U

Visitor

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2 Messages

Thu, Apr 15, 2021 6:41 PM

why is my inbox is so limited in size?

I use much less than 10G, but for several months my inbox is limited to a couple of days worth, say about 50 items

Responses

Visitor

 • 

2 Messages

1 m ago

Further detail on question. My usage is stated at 4%

ComcastKaitlan

Official Employee

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104 Messages

Hello, @user_e205f0! That is odd that you're getting those notifications when you're not using that much space. Is this through an app or the website?

I am an Official Comcast Employee.
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rightfooted

Expert

 • 

1K Messages

1 m ago

You might have some emails with large attachments that take up too much space. You can see which ones they are by sorting your emails by size, and by having message size selected as a view option.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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