shrewsbury's profile

New Poster

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1 Message

Tue, Feb 11, 2020 2:00 PM

spam filter

I think I found a work around. 

 

I have comcast emails going to my outlook on my computer, xfinity website and on my Verizon Samsung Galaxy note 9. 

 

If I marked emails as not spam on my computer or xfiniyt website , it wouldn't save the changes.  

 

When I marked it as not junk on by Galaxy, it saved the changes and now I get all the not spam emails on all three devices.

 

Now at least I can respond to all the emails.

 

I hope this helps.

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ComcastCSAEmail

Official Employee

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580 Messages

1 y ago


@Anon363555 wrote:

No, that doesn't help. I have tried everything and so has a now retired Comcast rep. This still continues to happen with totally legitimate business emails. We have been promised a white list for a long time and still none has shown up.  I am so fed up with the lack of action and solutions from Comcast on this issue that we are moving our company emails to a more reliable network, gmail. 


Comcast.net is a residential email platform designed for residential communications - it is not ideal for business emailing practices. You are correct in moving to a more business-friendly platform. 

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Anon363555

Contributor

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22 Messages

1 y ago

No, that doesn't help. I have tried everything and so has a now retired Comcast rep. This still continues to happen with totally legitimate business emails. We have been promised a white list for a long time and still none has shown up.  I am so fed up with the lack of action and solutions from Comcast on this issue that we are moving our company emails to a more reliable network, gmail. 

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