Visitor
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1 Message
Emails won't send
Having a recurring issue with emails not being able to send and getting error message: (451 - 451 4.2.0 QRHZwSTp6HvE9QRHZwkeGJ policy violation, try again later (DFTD)
).
I am using a supported browser. The total number of recipients is less than 100. I'm only trying to send 3 separate emails to around 80 recipients each give or take and not exceeding 1000 recipients per day. And the message is not too large, only around 300KB. I am able to send the first 2 emails successfully and then run into this issue with the final email significantly hindering important communications for my business. Please help.
XfinityMatthew
Official Employee
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1.8K Messages
2 hours ago
Hello @user_sli8x8 If you are having issues with sending emails you will want to report the issue at https://spa.xfinity.com/help under the postmaster option. This will open a ticket with our Customer Security Assurance team that will look into what may be preventing you from sending the emails.
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