Visitor
•
2 Messages
I am trying to access a very old email but it is not allowing me to since the email has been inactivated for several years. can you help me access this email?
Visitor
•
2 Messages
I am trying to access a very old email but it is not allowing me to since the email has been inactivated for several years. can you help me access this email?
user_lpobs8
Visitor
•
2 Messages
2 months ago
My wife can access her email which is just as old but it is not finding mine
0
0
XfinityAbel
Official Employee
•
531 Messages
2 months ago
Thanks for taking time to reach out on our Xfinity Community Forums page, @user_lpobs8. Beginning January 2025, inactive Xfinity Email (comcast.net email) accounts will be closed after a 90-day window of notifications. Here is some more info on our Xfinity Email activity policy. Once an email is closed it cannot be recovered. Please let me know if you have further questions.
0
0
EG
Expert
•
122.2K Messages
2 months ago
Concern moved here to the E-mail help section.
0
0