Accidentally deleted my emails. How can I find them?
If the messages are not in the Trash folder, check "Recover Deleted Items". Messages deleted from the Trash folder are moved to the hidden Recovery folder and are kept there for 30 days, or until the folder contains 15,000 messages, whichever comes first. During this time messages can be recovered. See https://connect.xfinity.com/appsuite/apps/faq/index.html#recoverEmail.
@grandmawalking We appreciate your time in reaching out to us here on our Xfinity Forums. I see that @BruceW has provided you the steps on how to recover your email. Were you able to recover the deleted emails?
BruceW
Gold Problem Solver
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27.7K Messages
2 months ago
If the messages are not in the Trash folder, check "Recover Deleted Items". Messages deleted from the Trash folder are moved to the hidden Recovery folder and are kept there for 30 days, or until the folder contains 15,000 messages, whichever comes first. During this time messages can be recovered. See https://connect.xfinity.com/appsuite/apps/faq/index.html#recoverEmail.
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XfinityBillie
Official Employee
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4.5K Messages
2 months ago
@grandmawalking We appreciate your time in reaching out to us here on our Xfinity Forums. I see that @BruceW has provided you the steps on how to recover your email. Were you able to recover the deleted emails?
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