Email

My email of [Edited: "Personal Information"] has not converted to yahoo and I’m unable to forward to an alternate email and now I can’t sign into.
help please.

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XfinityJorge

Official Employee

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2.7K Messages

1 month ago

user_jhf2 Hi there! Thanks for using our Forums to contact our Xfinity Support Team. I know how important our emails are and I am sorry you are having some trouble. We are here to help you out, have you recieved an invitation for the migration of the email?

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user_jhf2

Visitor

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2 Messages

Know the invite has not come.
My wife’s invite came end of October and it works great.
I would appreciate anything that you could do to help.

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1 month ago

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XfinityAmandaB

Official Employee

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2.8K Messages

user_jhf2 Thank you for clarifying for us. If you try to log in at connect.xfinity.com, are you able to get logged in? If not, what error are you receiving? Are you by chance connected to your home network's Wi-Fi when trying to log in?

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1 month ago

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user_jhf2

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XfinityJorge

user_jhf2

XfinityAmandaB

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