Frequent Visitor
•
6 Messages
Not able to receive emails in my Preferred account (a comcast account). I'm able to send test emails, but no new emails come in. Why?
Frequent Visitor
•
6 Messages
Not able to receive emails in my Preferred account (a comcast account). I'm able to send test emails, but no new emails come in. Why?
XfinityEva
Official Employee
•
2.1K Messages
2 months ago
Hi there! How are you accessing your email? Do you experience the same issue when trying different ways to access your email?
We also offer tips here to update your settings?
https://www.xfinity.com/support/articles/update-your-xfinity-email-settings
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