RREDRABBIT77's profile

Frequent Visitor

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6 Messages

Thursday, September 25th, 2025 4:35 PM

email

Not able to receive emails in my Preferred account (a comcast account). I'm able to send test emails, but no new emails come in. Why?

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Selected Oldest First

Official Employee

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2.1K Messages

2 months ago

Hi there! How are you accessing your email? Do you experience the same issue when trying different ways to access your email? 

 

We also offer tips here to update your settings? 

https://www.xfinity.com/support/articles/update-your-xfinity-email-settings

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