Visitor

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1 Message

Tuesday, August 19th, 2025 1:02 AM

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Email

I can’t access my email

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Expert

 • 

34.7K Messages

1 year ago

@user_7m0bor 

I can’t access my email

What happens when you try?  Error messages?  Are you going to webmail or using a third party email client?

Official Employee

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2.9K Messages

1 year ago

Hey @user_7m0bor. Thank you for visiting our official Xfinity Forums Community support page. I am sorry to hear you may be having issues accessing your Xfinity Email. You can quickly and easily check the status of your Xfinity Email by visiting our 'View your Xfinity Email account status' support page. If your Xfinity Email is active, you should be able to log into our Xfinity Connect Email web portal and see your emails. 

We are transitioning our Xfinity Email to Yahoo Mail. You can learn more by visiting our 'Xfinity Email move to Yahoo Mail' support page. Please be sure to make the transition when available to ensure you keep access to your Xfinity Email for continued use. 

Please let us know if you need any further assistance. 

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