42grace's profile

Visitor

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1 Message

Sunday, August 3rd, 2025 3:16 PM

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Email

My email is not working. I can not send or receive emails. It says saver issues and user name or password in correct. I reset the password but it is still not working. Kindly assist. My email address is [Edited: "Personal Information"]

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Official Employee

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2.4K Messages

9 months ago

Hello there @42grace!  Thank you so much for taking the time to reach out to Xfinity Support.  We are so glad to hear from you and want to assist in any way that we can to address your email concerns.  No worries!  You have reached out to the best team to get things squared away for you.  Can you tell us how you are accessing your email?  Are you logging in directly to our website or are you utilizing a 3rd party like Outlook or Apple Mail?

Expert

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117.5K Messages

9 months ago

The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section. 

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