jatkan92's profile

New Poster


1 Message

Fri, Jan 8, 2021 5:00 AM


I have several email addresses on my account and only have an issue with the one.  My emails are automatically deleted after time.  Currently, the oldest email in my inbox is from Jun 2020, even though I had purposely not deleted many before then just in case I needed to reference them again.  My other email addresses keep messages FOREVER.  Any suggestions?  I cannot find a setting that would change this and definitely did not make a change for this to happen.  


Official Employee


333 Messages

5 m ago

Hello, @jatkan92, I will do all I can to help. Are you currently using Comcast email accounts? If yes, do you also use any mail clients such as Microsoft Outlook?  

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