Anon176533's profile

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4 Messages

Wednesday, May 20th, 2026 4:20 PM

Can't access Yahoo mail

Was told by Yahoo that my email that migrated from Comcast can not be verified, tried since May 4 with no luck. Was sent a link from Yahoo for picture of Drivers License and selfie, have done this 3 times already and keep getting the same answer from a Yahoo rep. "account can not be verifiedand to try again later" No help from Xfinity or Yahoo  

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Official Employee

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2.8K Messages

4 days ago

Hello, @Anon176533. Thank you for making us aware that you're having this verification issue with your Comcast email. I would be more than happy to review your account to see what we can do to help resolve this problem. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

Visitor

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2 Messages

10 hours ago

I been having trouble accessing my email (comcast.net) since it linked with Yahoo.  This was not a good merger.  It is NOT easier nor more convenient.  Makes me long for the "You've Got Mail" days.  

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