Not applicable
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4 Messages
Can't access Yahoo mail
Was told by Yahoo that my email that migrated from Comcast can not be verified, tried since May 4 with no luck. Was sent a link from Yahoo for picture of Drivers License and selfie, have done this 3 times already and keep getting the same answer from a Yahoo rep. "account can not be verifiedand to try again later" No help from Xfinity or Yahoo




XfinityRaul
Official Employee
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2.8K Messages
4 days ago
Hello, @Anon176533. Thank you for making us aware that you're having this verification issue with your Comcast email. I would be more than happy to review your account to see what we can do to help resolve this problem. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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user_vma59n
Visitor
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2 Messages
10 hours ago
I been having trouble accessing my email (comcast.net) since it linked with Yahoo. This was not a good merger. It is NOT easier nor more convenient. Makes me long for the "You've Got Mail" days.
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