Visitor

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4 Messages

Tuesday, June 9th, 2026 3:45 PM

"An error occurred inside the server which prevented it from fulfilling the request".

I am getting the following error message when searching my email: "An error occurred inside the server which prevented it from fulfilling the request".

It occurs with Chrome, Microsoft Edge and Firefox (even in an incognito/private browser window with no extensions). I am able to receive email normally but I cannot send email or search existing messages. This is an incredibly frustrating error and I understand it has been raised repeatedly with Xfinity before but continues to occur. 

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Contributor

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17 Messages

7 hours ago

I am getting the same exact error message. I have called in, tried different browser, different devices and reset my password. None of this has helped. I use my comcast e-mail for work, so this is an emergency. Is there any fix?

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