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Saturday, June 6th, 2026 11:57 PM

Trade in phone

My phones IMEI won't work it's an iPhone 16 pro

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Official Employee

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2.6K Messages

3 hours ago

Hello user_div9ec thanks so much for reaching out here via our Xfinity Forums! Is this still an issue for you? We do have an article that can help when attempting to activate your Xfinity Mobile services 

 

How Do I Activate My Mobile Phone or Tablet With Xfinity Mobile and NOW Mobile?

 

When attempting to activate, what error messages are you running into? 

 

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