New Poster
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8 Messages
Touchscreen activation
Do I need a technician to activate my xfinity home touchscreen? If I do, can I do all the pairing myself without a technician? I bought a xfinity touch screen, 4 xfinity cameras and the sensors on eBay. I wish I could activate everything myself because I don’t like anyone in my house.
Accepted Solution
XfinityRuben
Official Employee
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78 Messages
5 m ago
@Gizmo1975
We might be able to connect the tablet to your account and activate it. Were you able to connect the cameras already? Please send me a DM to get started. Thank you!
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Gizmo1975
New Poster
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8 Messages
5 m ago
The cameras are paired with the touchscreen but they can't connect because it needs to be activated. I know there is a sim card in it and would you need the serial number? There would be no reason for a tech to come here if you can activate it. I was told that the touchscreen controller has to be activated to pair the cameras. Because when I try to connect the cameras they blink red. The gave me is 4 digit code but when I go to devices there isn't anything for cameras on there and the sensors all it is under that is repair
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BruceW
Gold Problem Solver
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23.7K Messages
5 m ago
Your ID is one of the few whose Profile page at https://forums.xfinity.com/users/616da1623fc3e17674c7a4fd has a "Send Message" link.
Should the poster be sending a DM to "XfinityRuben", or to "Xfinity Support"?
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