Hello @user_s18dpm, dealing with a security system issue can be urgent. So that I can best assist you, could you please provide a little more information about the error? What is the exact error message you are seeing on your keypad, app, or touch screen?
EG
Expert
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114.7K Messages
2 days ago
Concern moved here to the Home Security help section for assistance.
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XfinityQuemekia
Official Employee
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750 Messages
8 hours ago
Hello @user_s18dpm, dealing with a security system issue can be urgent. So that I can best assist you, could you please provide a little more information about the error? What is the exact error message you are seeing on your keypad, app, or touch screen?
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