Visitor
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1 Message
XB 10
Was told we had the capability and service to support the newest modem so wanted to confirm what I was told is true and move on to next steps in the process. Thanks. Message me for lost ion or address/account number to check eligibility.
EG
Expert
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114.7K Messages
8 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJustinM
Official Employee
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414 Messages
7 hours ago
Hi @user_5r0334, you can actually take a look for yourself! Just visit xfinity.com/labels and enter your address. If you see 2gig symmetrical speed available in your area, then you would be eligible for an XB10.
Please circle back to let us know the results of your search! 👍
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