Visitor
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1 Message
Worst service ever
Customer service lied about extention on my bill for 2 weeks very next morning internet was cut off. Then paying for 2gb speed only getting 500mgb service guy comes out because they detected a problem does nothing and takes my new equipment gives me used equipment. Says nothing is wrong. Get in touch with a agent she said best they can do is a 50 dollar credit. Then talks to supervisor for a 60 dollar credit they charged me 100 dollars for him doing nothing. Absolutely the worst company ever. Do not use them if I could give negative stars I would.
XfinityRaul
Official Employee
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2.1K Messages
1 day ago
Hello, @user_ty15r2. I appreciate you making us aware your services have been interrupted. I would be more than happy to review your account to see what we can do to get them restored. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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